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Customer Support Agent - Sweden and the UK

Hej! 🇸🇪 Hello! 🇬🇧

As a Customer Support Agent - Sweden and the UK you are responsible for helping our users and customers in Sweden and the UK resolve their questions with the highest level of efficiency and courtesy as possible. 

The position is full time and you will work together with the global team in our Stockholm office reporting to our Customer Support Manager, Sunny. 

Good people and written communication skills are a must-have in this job and you need to be fluent in Swedish 🇸🇪 and English 🇬🇧.

What you will work with:

  • Help build great user and customer relations over chat and email
  • Find and solve root causes to recurring inquiries
  • Lower our response times
  • Keep the awesome satisfaction rating we have
  • Ensure a top class customer support experience

Who we think you are:

  • A people's person who loves helping others
  • A strong team player
  • Well used to work with computers and standard computer software, such as spreadsheets
  • Structured and result oriented
  • A self starter, knowing how to get going even if there's no clear directions
  • Open for a job where your role and responsibilities may change over time

If you share our mission to fight food waste on a global scale, and are motivated about taking Karma's support function to the next level  - then apply! 

We're looking forward to receiving your application!

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Centralplan 15
111 64 Stockholm Directions hello@karma.life

Perks & Benefits

  • Gym at the office!

    Yeah that's right, we ditched the ping-pong table and built a nice (but small) gym that's free to use for all employees!

  • Breakfasts

    Once per week we gather to share stories and a cup of coffee (or two).

  • Karmazing Friday

    We work hard but we also play hard. First Friday every month we put in serious effort to make sure we celebrate our success!

  • Great tech gear

    Everyone at Karma gets a new Apple MacBook Pro + everything needed to get your work done while also looking dapper

Our Culture

We love to accomplish goals together, celebrate our victories, support one another, gather for breakfast, hold events for friends and family, play games and have the occasional beer or two! We want to foster a karmazing atmosphere!

Already working at Karma?

Let’s recruit together and find your next colleague.

email
@karma.life
  • Aidan O'Donohoe
  • Alexis Cohen
  • Alys Marr
  • Andreas Stokholm
  • Anita Cedergren
  • Anton Tingström
  • Åsa Liljequist Vasiljevic
  • Barry Finneran
  • Bettina Sombart
  • Charlie Humphries
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