Sales Automation Specialist

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 Karma is on a mission to transform the way the world thinks about food consumption. 

The coming year holds many big steps for Karma. The journey of solving food waste will phase new chapters and we want you to be part of this journey where you will help enable the vision we together strive for: Creating the zero food waste generation.

As a Sales Automation Specialist, you will work together the sales and marketing team to create automatic customer journeys for our partners within the restaurant industry. You will be creating a personalised and seamless customer experience that will help our partners sell out their surplus food through the Karma app. It requires a strong strategic focus to the customer experience, relevance and conversion goals.

To be successful in the role, it is necessary that you work closely with our sales and marketing teams in terms of planning, execution and governance. A cornerstone of our strategy is to support our relevance in the market and ensure that our customers always get the right message at the right time in their customer journey. 

You will be leading this project from ideation to execution, implementation and evaluation, so it requires strong collaboration skills as well as autonomy, goal-orientation and a “can-do” attitude. You will be reporting to the General Manager in Sweden, but it’s likely that this role grow into a global role as we expand into more countries.

Your primary responsibilities are:

  • Sales Automation Customer journeys - from ideation to execution.
  • Segmentation and profiling of customers and contacts.
  • Reporting on results from email flows and fine-tuning as necessary.

We would like to see you have:

  • Experience in customer journey management
  • A natural curiosity for the customer, you get excited by figuring out how we can create an awesome customer experience for our partners and consumers
  • Strong written communication skills - you are not a copy writer, but almost :)
  • Fluent Swedish and English
  • Knowledge of the marketing automation tools such as Braze and/or Autopilot

If you have the skills we are looking for we would love to hear from you

Or, know someone who would be a perfect fit? Let them know!


Klarabergsgatan 23
111 21 Stockholm Directions View page

haven't fallen for us yet?

  • Chill at the office!

    Oh yeah, that's right, in Sweden we have a pingpong table - crazy right? ;) After the tournaments you are welcome to take a rest in the Zen Room or in one of our lounge areas.

  • Early bird or night owl?

    We got you covered! Come early and join our weekly breakfast and/or stay late to play video and board games. Atm the most we are working remotely and have moved all the fun stuff to Hangout.

  • Celebration time!

    Karmazing AW, a Swedish fika or some champagne lunch? We always find creative ways to celebrate ourselves and our wins.

Fun stuff 

We love to accomplish goals together, celebrate our victories and support one another. 

Already working at Karma?

Let’s recruit together and find your next colleague.

  • Åsa Liljequist Vasiljevic
  • Astrid Linder
  • Carl Roth
  • Charlie Humphries
  • Daphne Perlmutter
  • Elsa Bernadotte
  • Emanuel Kristing
  • Hélène Billaud
  • Hjalmar Ståhlberg Nordegren
  • Inez Atmer

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